Frequently Asked Questions

1. Can you help me with the assembly of my dollhouse?
   Of course, please contact us for assistance.
2. How can I see inside the houses?
   The website has the facility to view larger images of all dollhouses from various angles. Simply click the link on the dollhouse page.
3. How do I receive my birthday discount?
   To ensure you celebrate your birthday in style, you will be sent a special offer, which you can claim during the month of your birthday!
   
   To qualify for this great offer, please enter your date of birth when you register. If you have already registered, you can enter your date of birth via the link in the "Your Account" box at the top of each page.
   
   Please note: The birthday discount is only available to customers who have placed one or more orders. To ensure that you are included in this offer, you must have placed an order by the 1st day of the month prior to your birthday month.
4. I have a suggestion regarding your website/products/service, to whom should I send it?
   All suggestions, queries and comments are gratefully received, please click here to contact us
5. What is the 'RSS Feed'?
   Our RSS feed allows you to see when the website has been updated with new offers and content. It is a format for delivering regularly changing web content where you can get the latest information regarding special offers, news and updates in one place, as soon as we publish it.
   
   RSS feeds allow you to easily stay informed by retrieving summaries of the latest content from our website. To view our RSS Feed you will need a compatible browser (such as Internet Explorer 7 or Firefox) or an RSS Feed Reader such as (Google Reader or My Yahoo). If you would like to view our current RSS feed, click here and don't forget to click the link to subscribe to enable you to get regular updates
6. Will you keep my personal information private?
   Yes, click here to read our privacy statement.
7. Who are dheminis?
   dheminis are the stockist for The Dolls House Emporium in the United States. Through www.dheminis.com you can browse this great range of British miniatures and order directly. If you have a question then please can contact us. We offer the same great products as The Dolls House Emporium offering you peace of mind and the best of British miniatures. If you are a previous customer with www.dollshouse.com you now need to use the www.dheminis.com website. Your existing account number and log in details are the same as before.
8. Do you have a guide which can help me understand the differences between Dollhouses?
   Of course we do, it's the Essential Guide to Dollhouses, request your FREE copy now.

If you cannot find the answer to your questions, please do not hesitate to contact us.